Policies
Invoicing Your Business
Last updated: August 2026
Every so often a customer asks us to send the invoice to their company rather than to them personally. It is a perfectly reasonable request and the answer is usually yes. This page explains how we handle it, what we need from you first, and the one thing people are often surprised by.
The short version
We can invoice your company. To do that properly, the order has to come from the company rather than from you as an individual, and we need that confirmed in writing before we raise the invoice. We will send you a short form to complete and sign. Once it is back with us, the invoice goes to the company.
Why we ask for it in writing
It comes down to who we are contracting with. If the order is placed by you, the contract is with you, and the invoice should be in your name. If the order is placed by your company, the contract is with the company, and the invoice goes to the company. We cannot have one without the other, and we should not be guessing which it is.
A signed declaration takes about two minutes and removes any doubt for both of us. We are a member of the British Blind and Shutter Association, and this follows their guidance to members on exactly this situation.
Whether it counts as a business expense is your decision, not ours
This is the part we have to be straight about. Whether the cost of shutters or blinds installed in a home can properly be put through a company is a question for you and your accountant. It is not a question we can answer, and we will not try to.
HMRC's test is that an expense must be incurred wholly and exclusively for the purposes of the trade. If it is not, the result can be a tax charge on the individual for personal use of company assets, and there can be VAT consequences if VAT has been reclaimed on something that was not a business expense. Where someone genuinely runs their business from home and the goods are exclusively for the benefit of that business, the position may well be fine. That judgement belongs to you and your accountant, working from the full facts.
Our job is to make sure the paperwork reflects reality: the order comes from the company, and the invoice goes to the company. What happens after that is between the company and HMRC.
What changes when a business places the order
This is the part that catches people out, and it is the reason we spell it out rather than quietly switching the name on the invoice.
Consumer protections exist to protect people buying for their own household. When the buyer is a business, they fall away. Three things change:
Consumer Rights Act 2015 protections do not apply
Business purchases are governed by the Sale of Goods Act 1979 and the Supply of Goods and Services Act 1982 instead, alongside our terms and conditions. Our obligation to supply goods that are of satisfactory quality, as described and fit for purpose does not go anywhere. What changes are the specific remedies and timescales the 2015 Act gives to consumers.
Section 75 credit card protection does not apply
Section 75 of the Consumer Credit Act 1974 protects individuals. It does not extend to limited companies. If your company pays by company credit card, the card issuer is not jointly liable with us in the way it would be on a personal purchase. Our quotations mention Section 75 protection because they are written for private customers. If your company is placing the order, that particular protection is not available to you, and we would rather tell you than let you assume otherwise.
Consumer dispute resolution does not apply
Our complaints procedure applies in full, and we will work just as hard to put something right. What is not available for a business purchase is the consumer alternative dispute resolution route referred to in our terms and conditions.
None of this changes the standard of work you get. The same survey, the same installation team, the same guarantees and the same aftercare apply whether the invoice goes to you or to your company. This is about legal routes of redress, not about how we look after you.
How to ask
Tell us at any point before we raise the invoice, ideally when you accept your quotation. Email team@scottishshutters.co.uk or call us on 0800 086 2989 and we will send the form over.
If you are not sure whether the purchase qualifies, speak to your accountant before you sign. There is no rush from our side and no awkwardness if the answer turns out to be no. Plenty of customers ask, think about it, and decide to buy personally after all.