Shutter Warranty

Shapes Window Shutters on a Gable Window

The Scottish Shutter Company Plantation Shutter Warranty

Antigua, Bermuda & Cuba Ranges

The shutters and frames which we supply, and fit will be covered by a warranty against any defects in the materials, structure or colourfastness for a period of three years from the date of installation.

The hinges and other hardware attached to the shutters will be covered by a warranty against any defects in materials, structure, or colourfastness for a period of one year from date of installation.

Stainless steel hinges will be covered by a warranty against any defects in materials, structure, or colourfastness for a period of three years from the date of installation.

Fiji, Samoa and Java Ranges

The shutters and frames which we supply, and fit will be covered by a warranty against any defects in the materials, structure or colourfastness for a period of five years from the date of installation.

The hinges and other hardware attached to the shutters will be covered by a warranty against any defects in materials, structure, or colourfastness for a period of three years from the date of installation.

Stainless steel hinges will be covered by a warranty against any defects in materials, structure, or colourfastness for a period of three years from the date of installation.

Labour and travel costs are covered for the first year only.

This warranty does not cover unauthorised repairs, malicious or accidental damage or shutters not installed by The Scottish Shutter Company.

All warranties apply to the original purchaser only.

Installation Warranty.

It is wise to check when purchasing anything to be fitted in your home that the company and or individuals carrying out the work hold sufficient insurance cover for your protection. In our industry, many apparent company representatives are, in fact, self-employed and the installation element of the fitting becomes a separate contract between you and whoever is carrying out the work. They may or may not carry sufficient insurance cover.

At the Scottish Shutter Company, everyone you have contact with is a full-time employee of the Company. The contract to supply and install your shutters is with Rocknowe Interiors Ltd. Trading as The Scottish Shutter Company. The Company and our employees are covered by our Company’s insurance policy a summary of which is attached.

We have a £5 million cover for public liability (i.e. to you our customer).
Also, even though we do not directly make the products we sell, we still carry a £5 million product liability. As employers, we have £10 million of cover.
Hopefully, it will be comforting to know that you are dealing with a professional window blind and shutter company – The Scottish Shutter Company.

The Scottish Shutter Company
November 2019

To view our insurance cover document click the link below:

Scottish Shutter Company Insurance Cover 

Ultraviolet Bleaching & Fading

Window shutters are the first line of defence against the harsh rays of the sun and in particular against ultraviolet light (UV). It is this (invisible) light which causes most of the bleaching of your soft furnishings. It’s not just on sunny days, though. Colour fading occurs on most surfaces when exposed to natural daylight.  Visible light and solar heat also cause objects to fade over time.

The technical term for this fading is photodegradation.

There is a misconception that glass reduces unwanted radiation. Clear glass actually admits over 70% of the sun’s UV rays into a room and onto your shutters. Even highly efficient energy-efficient windows will only reduce this to around 60%.

Unlike most window shutters, SSC window shutters are coated with a UV resist to help reduce the effects of the sun on the actual shutters themselves.

The UV-resist coating, however, can only best be described as a resist. Nothing under the sun can ever be fully UV proof.

You can help reduce the effects of UV on your shutters by varying the angle of the louvres regularly and occasionally wrapping the panels back into the room. However, remember that if you do wrap the panels back, the ultraviolet light will then be able to reach the soft furnishings in your home. Most of which do not come equipped with a UV-resist as your SSC shutters do.

The solar heat produced by the sun also has an effect on your shutters over time.

A trademarked wood drying technique dries the wood used to manufacture our shutters to emulate the environmental conditions of the location where the shutters will be installed here in the UK. This practice also reduces post-installation shrinking and swelling. However, over many years the wood will change its look.

We offer a three to five-year warranties against accelerated fading of the paintwork or drying out of the timber on your shutters.

David Browne

David Browne

David is Co-Founder and Project Director at the award-winning, Best Family Business 2020 – the Scottish Shutter Company. He is an Entrepreneurs Circle Certified Business Coach with over 30 years’ experience in running and growing small businesses.

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